Privacy Policy

1. Introduction

Nilesoft (“Nilesoft,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy applies to information we collect through nilesoftai.com(the “Site”), through our communications with you, and in the course of providing our software development, design and consulting services (collectively, the “Services”).

By using the Site or engaging our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Site or the Services.

2. Information We Collect

2.1 Information you provide to us

• Contact details — the name, email address, mobile number and company name you enter in the enquiry form (mobile number and company are optional), together with the message you send us and any later correspondence.
• Project information — details you share about your business, requirements, or materials provided during an engagement.
• Recruitment information — if you apply for a role or are presented as a candidate, the details contained in your CV or profile.

2.2 Information collected automatically

The Site runs no analytics, advertising or third-party tracking, and sets no cookies for visitors. Our hosting provider records standard server request logs, which include your IP address and browser user agent, for security and reliability purposes.

3. How We Use Your Information

We use the information we collect to:

• respond to enquiries and provide the Services you request;
• operate, maintain, secure and improve the Site and Services;
• communicate with you about projects, updates and support;
• process recruitment and talent-placement engagements;
• comply with legal obligations and enforce our agreements; and
• detect, prevent and address fraud, abuse or security incidents.

4. Legal Bases for Processing

Where applicable law (such as the GDPR) requires it, we process personal data on the following bases: performance of a contract; your consent; our legitimate interests in operating and growing our business; and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.

5. How We Share Information

We do not sell your personal information. We may share it with:

• Service providers — vendors who perform services on our behalf, principally our website host and the managed database where enquiries are stored, bound by confidentiality and data-protection obligations.
• Professional advisers — lawyers, accountants and auditors where necessary.
• Legal and safety — where required by law, court order, or to protect the rights, property or safety of Nilesoft, our clients or others.
• Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, to comply with our legal obligations, resolve disputes and enforce our agreements. When data is no longer required, we securely delete or anonymise it.

7. Data Security

We implement appropriate technical and organisational measures designed to protect your information against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Cookies and Tracking

We do not use advertising, analytics or tracking cookies on the Site, and there is nothing for you to consent to or opt out of. The only cookie we set is a session cookie in our internal, password-protected administration area, which is used solely to keep our own staff signed in. It is never set for visitors to the public Site.

9. International Transfers

We operate globally and may transfer, store and process your information in countries other than your own. Where we do, we take steps to ensure appropriate safeguards are in place in accordance with applicable law.

10. Your Rights

Depending on your location, you may have the right to access, correct, update, delete or restrict the processing of your personal information, to object to processing, and to data portability. To exercise these rights, contact us at support@nilesoftai.com. We will respond in accordance with applicable law.

11. Children’s Privacy

The Site and Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

12. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Material changes will be communicated where required by law.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at support@nilesoftai.com.